Frequently asked questions.

Why use us?

We use our own originality on our designs and are always looking to venture in to new designs to suit your needs! Please get in touch for requests!

Our candles are hand painted and are painted with love…each candle having it’s very own uniqueness using non toxic acrylic!

We are a family operated business using sustainable eco friendly packaging.

Our tapered candles have an average burn time of 7 hours; please never leave a candle unattended. These are parafin wax.

Returns?

As you can appreciate a lot of time, effort and love goes in to our products so we would hope you wouldn’t want to return your ‘Bougie’s’. If for some reason you do have some questions please use the contact page to get in touch!

Delivery?

We aim to despatch our candles within 2 working days for candles that we stock. However, during busy times/candle drops this may take a little longer. Please allow additional time over bank holidays for delivery. Our candles are sent second class tracked.